Glenmead Primary School

Respect Enjoy Achieve

0121 464 3173

Complaints Procedure


Click here to download the file Parent Code of Conduct


Complaints Procedure Policy


Complaints during COVID-19

DfE does not expect schools to handle new or existing complaints while they are partially closed during the coronavirus outbreak. Schools should, however, still engage with parents and pupils where they can.

Contact your local council or call the police on 101 if you’re told a child is at risk.

Schools and complainants can contact DfE for more information about school complaints.