Complaints Procedure
Click here to download the file Parent Code of Conduct
Complaints during COVID-19
DfE does not expect schools to handle new or existing complaints while they are partially closed during the coronavirus outbreak. Schools should, however, still engage with parents and pupils where they can.
Contact your local council or call the police on 101 if you’re told a child is at risk.
Schools and complainants can contact DfE for more information about school complaints.
